Life Insurance Grievance Officers’ Email Address to Complain

GROs mail id – Life Insurers – Updated as at 20.02.2019
S. No Insurer Name Name Designation of the GRO Email id
1 AEGON Life Insurance Company Limited Mr. Sankaranarayanan Raghavan Chief Operating Officer
2 Aviva Life Insurance Company India Limited Ms. Vijayalakshmi Natarajan Director – Operations
3 Bajaj Allianz Life Insurance Company Ltd Mr. Shyam Yadav Head – Grievance Management
4 Bharti-Axa Life Insurance Company LTD CL Baradhwaj SVP Complaince & CS
5 Birla SunLife Insurance Company Limited Sandeep Singh Senior Chief Manager
6 Canara HSBC Oriental Bank of Commerce Life Insurance Company Limited Pooja Verma Assistant Vice President | Customer Services
7 DHFL Pramerica Life Insurance Co. Ltd. Mr. Sumit Sabharwal Head – Service Delivery
8 Edelweiss Tokio Life Insurance Ms. Reshmi Bhattacharya Chief Manager
9 Exide Life Insurance Company Limited Mr. B Ashwin Chief Operating Officer
10 Future Generali India Life Insurance Company Limited Mr. S Mahesh Executive Vice President and Head-Operations
11 HDFC Standard Life Insurance Co. Ltd Aparna Karnad Senior Manager
12 ICICI Prudential Life Insurance Company Ltd Mr. Deepak Kinger Executive Vice President – Legal, Compliance, Secretarial
13 IDBI Federal Life Insurance Co Ltd Rajesh Ajgaonkar Grievance Redressal Officer
14 IndiaFirst Life Insurance Company Limited Mr.K. R. Viswanarayan Head – Governance and Company Secretary
15 Kotak Mahindra Old Mutual Life Insurance Ltd. Mr Muralikrisna Cheruvu Vice President
16 Life Insurance Corporation of India Mr. K. Ganesh Executive Director (CRM)
17 Max Life Insurance Company Limited Mr.R.Krishnakumar Chief Customer Officer
18 PNB MetLife India Insurance Company Ltd. Taranjit Singh Head Customer Service
19 Reliance Nippon Life Insurance Company Limited Mr. Ashish Lakhtakia Head – Legal & Compliance
20 Sahara India Life Insurance Co. Ltd. Mr. Ajay Terivedi Company Secretary & Compliance Officer;
21 SBI Life Insurance Co. Ltd. Mr. Vijay Raghavan J Senior VP & Head –  Client Relationship
22 Shriram Life Insurance Company Ltd. Mr. R. Srinivas Manager (IGMS & Grievance)
23 Star Union Dai-ichi Life Insurance Company Limited Sreemaya Athikkat Chief Grievance Redressal Officer
24 Tata AIA Life Insurance Company LTD Yusuf Pachmariwala Senior Vice President Operations